Shipping Policy

All product pricing and shipping rates on will default to US dollars or Canadian dollars depending on your viewing location. Canadian orders cannot be processed in US dollars due to GST and HST. Unless otherwise requested, all orders are shipped with UPS standard shipping (3-5 business days) in the lower 48 states. Orders placed to Alaska and Hawaii may be subject to additional shipping charges. UPS expedited and express shipping services are available on request, additional charges will apply.

PO Box addresses orders will be processed with Canada Post (UPS does not deliver to PO Boxes) Delivery time will depend on the delivery destination.

Shipments are processed daily Monday-Friday, with the exception of Canadian statutory holidays. Orders placed while Metrix Audio office is closed are processed on the next business day. All Customers are notified by email once orders are processed and shipped. A tracking number will be emailed for your reference to the email address on the PayPal account used.

If you are in Canada and/or require expedited or express shipping, please call (Canada 705-719-6361) (USA 608-554-7631) during regular business hours 9:00am-5:00pm (EST) for rates.

Shipping costs

Products up to $599.95
Products $599.95 and up

Metrix Audio
70 Ellis Dr, Unit 14
Ontario, L4N-8Z3

USA: (608) 554-7631
CDN: (705) 719-6361

Company Hours
Monday - Friday

Sorry We're Closed